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    Relationships & conflict · 4 min · Updated

    Lonely in a team — and at the top

    By Clemens Klarmann · Psychologist & Coach

    Your calendar is full, and so is your inbox. You speak to people all day. Yet there is something you tell no one. Not because it is especially secret, but because you are unsure who could hear it without turning it into a judgment, a problem to fix or another task.

    Contact is not the same as connection

    A fictional example: A department head is regularly asked for advice. She supports others, handles conflict and keeps her team together. When she feels uncertain herself, she becomes careful. She does not want to unsettle her employees or lose standing with peers. At home, she does not want to talk about work again. She is involved, yet feels alone.

    My first coaching question would not be how to grow her network. It would be: Which part of your experience has no place right now? Missing professional exchange, emotional support, belonging and honest disagreement are different needs. They do not necessarily call for the same conversation.

    Ozcelik and Barsade studied employees, not exclusively leaders. Workplace loneliness was associated with less favourable performance ratings. This does not establish that leadership inevitably creates loneliness, or explain an individual situation through a simple causal chain. [1]

    What a role can make difficult to say

    Leadership creates real boundaries. Personnel matters cannot all be discussed with a team; every uncertainty does not belong in a company-wide meeting. But discretion is different from emotional invulnerability.

    The difficulty begins when a necessary boundary becomes an absolute rule: I must not need anything. I must be the person with direction. Asking for support means I am not up to the role. We can examine these rules without abandoning responsibility or confidentiality.

    This experience is not confined to management. A team member whose questions, disagreement or boundaries have no place may not need more social events. They may need a different quality of interaction.

    Not every room is the right place to be open

    The answer is not to perform vulnerability in the next meeting. Sharing something personal should remain your choice and fit the situation. Where there is a real risk of humiliation, you do not need to prove your openness.

    I would look for a small, reliable possibility: one person for a particular issue, a group without mutual evaluation, or an explicitly confidential conversation. The question is not who can hear everything, but who could be a useful counterpart for what.

    Edmondson’s research connects team psychological safety with learning behaviour. It concerns interpersonal risk-taking, not an obligation to disclose personal matters. [2]

    What you could change in your team

    Notice your response to a small uncertainty. Is a question patiently clarified or treated as poor preparation? Is a concern examined, or is the person raising it judged? These moments are more concrete than telling everyone to be more open.

    One possible experiment is a private conversation with a limited invitation: Is there something about working together that is difficult to raise? Then comes the more important part: listening without immediately explaining, and agreeing what may happen with what was shared. Not every answer needs to be taken back to the group.

    A counterpart, not a repair job

    Coaching can provide a place where you exist as more than your function. We can explore what is missing, what makes contact difficult and which conditions could change. The purpose is not to make you immune to an unhelpful environment.

    Sometimes a conversation becomes possible. Sometimes a boundary needs to become clearer. Sometimes it is initially a relief that someone understands why an outwardly successful situation can feel so lonely.

    Questions to take with you

    • Which part of my situation am I carrying alone?
    • With whom could I share a small uncertainty without exposing myself unnecessarily?
    • How do I respond when someone else needs support?

    The number of your contacts does not determine whether you feel understood. A more useful question is what those relationships make room for.

    Sources and further reading

    1. Ozcelik & Barsade (2018): No Employee an Island. Academy of Management Journal.
    2. Edmondson (1999): Psychological Safety and Learning Behavior in Work Teams.

    Let’s start with a conversation.

    You tell me what is on your mind. You experience how I listen and ask questions. Then we decide whether and how we would like to work together.

    You do not need to have it all figured out before we speak.

    15–20 minutes · free, confidential and without obligation